What am I actually reserving?+
A place in our first deployment cohort, and the engineering time that comes with it. The deposit is not a purchase. It is credited in full against your first contract with us.
Is the deposit refundable?+
Yes, in full, at any point before your deployment begins. Email hello@tinc.africa and we return it. We would rather you reserve while you are still deciding than not reserve at all.
Which models do you run?+
▲ Open-weight models at or near the frontier, among them the Llama, Qwen, DeepSeek and Mistral families. Our job is serving them well: available, fast, and on capacity you can count on. If you want help choosing between them for a specific workload, that is forward deployed engineering rather than something inference does on its own.
Where is our data processed?+
Today, on cloud GPU infrastructure outside Nigeria and outside the region. We are being direct about that because if you are subject to data residency rules under the NDPR, CBN guidance, or your own regulator, it may rule us out for production workloads right now. In-region hosting and deployment onto infrastructure you own are what we are building toward, and we will tell you plainly where you sit before you sign. We do not train on your data.
Why open weights rather than the frontier APIs?+
Cost is denominated in naira instead of moving with the exchange rate. Capacity is reserved rather than rationed by someone else's rate limits. And because the weights are open, fine-tuning and eventually in-region or on-premise deployment are available to you. A hosted frontier API can offer none of that at any price.
What does it cost after the reservation?+
That depends on the workload, and we would be guessing if we quoted before scoping. The reservation buys the scoping session where we size it properly and price it in writing. Whatever you have paid comes off that number.
When do deployments begin?+
▲ We are onboarding the first cohort in order of reservation. You will get a date at the scoping session, and we would rather give you a real one then than an optimistic one now.
Who is this for?+
Businesses and enterprises: banks, insurers, telcos, hospitals, logistics operators, and the public sector. We are not building a consumer product, and we are not the right fit for teams looking for a chat subscription.
What am I signing when I reserve?+
Nothing beyond the Terms of Reservation, which you accept with the checkbox above the payment button. There is no separate document to sign and no signature to chase. The terms are short, cover refunds and where your data is processed, and are linked from the footer of every page.
We are not in Nigeria. Can we still reserve?+
Yes. We are starting in Nigeria because that is where we can deploy fastest, and expanding across sub-Saharan Africa from there. Reservations from elsewhere in the region are welcome. Tell us where you are and we will be straight with you about timing.